Capability
Customer Support
Ticket handling, admin support, and client coordination that frees your team for growth work.
Starting at $2,997/moBilled quarterly
01 / Problem
Why this work stalls without help.
Support tickets, inbox triage, scheduling, and documentation eat the week. Founders drown in requests while strategic growth work waits.
- Tickets pile up faster than anyone clears them.
- No time left for proactive customer success.
- Admin tasks scatter across tools and people.
- Follow-ups and meeting notes fall through.
02 / Scope
What the work covers.
Dedicated support resources handle tickets, email, scheduling, CRM updates, documentation, and client coordination, with you doing final QA.
- Tickets answered and resolved on schedule.
- Admin off your plate and in one workflow.
- Clients get consistent follow-ups.
- Your time goes back to growth activities.
03 / Packages
Pick the level of output you need.
Starter Package
$3,699/mo
$2,997/mo billed quarterly
- One dedicated resource
- 4 hours per day, 20 per week
- Ticket and email handling
- Scheduling and CRM updates
Core Package
$4,699/mo
$3,997/mo billed quarterly
- Two dedicated resources
- 10 hours per day, 50 per week
- Everything in Starter
- Reports and expense handling
Premium Package
$5,699/mo
$4,997/mo billed quarterly
- Flexible resources and hours
- Everything in Core
- Meeting notes and documentation
- Client communication support
04 / Compare
What each package includes, row by row.
Administrative support
| Deliverable | Starter Package$3,699/mo | Core Package$4,699/mo | Premium Package$5,699/mo |
|---|---|---|---|
| Calendar management and scheduling | Included | Included | Included |
| Drive and document organization | Included | Included | Included |
| Expense reports | Not included | Included | Included |
| Email support, sorting, and forwarding | Included | Included | Included |
| CRM record updates | Not included | Included | Included |
| Spreadsheet cleaning and maintenance | Included | Included | Included |
| Workspace setup and management | Not included | Included | Included |
| Email deliverability checks | Not included | Not included | Included |
| Pre-meeting preparation | Not included | Included | Included |
Project and client support
| Deliverable | Starter Package$3,699/mo | Core Package$4,699/mo | Premium Package$5,699/mo |
|---|---|---|---|
| Podcast and webinar tracking with follow-ups | Not included | Not included | Included |
| Workspace updates for projects and data | Not included | Not included | Included |
| Client communication, follow-ups, and reminders | Not included | Not included | Included |
| Client reports and summaries | Not included | Not included | Included |
| Internal documentation | Not included | Not included | Included |
Additional tasks
| Deliverable | Starter Package$3,699/mo | Core Package$4,699/mo | Premium Package$5,699/mo |
|---|---|---|---|
| Meeting link setup | Included | Included | Included |
| Detailed meeting notes and follow-ups | Not included | Not included | Included |
| FAQ and onboarding documents | Not included | Not included | Included |
| Light data entry | Not included | Not included | Included |
How we work
| Deliverable | Starter Package$3,699/mo | Core Package$4,699/mo | Premium Package$5,699/mo |
|---|---|---|---|
| You give tool access | Included | Included | Included |
| You assign tasks with SOPs or training | Included | Included | Included |
| We execute the tasks | Included | Included | Included |
| You do final QA | Included | Included | Included |
05 / Stack
The tools behind the work.
- HubSpot
- Notion
- Google Workspace
FAQs
Useful before you decide.
How much coverage does each tier give?
Starter is one dedicated resource at 4 hours per day. Core is two resources at 10 hours per day combined. Premium flexes resources and hours to need.
Who checks the work?
You do final QA. We execute against your SOPs and flag anything unclear instead of guessing.
What do you need to start?
Tool access, task assignments, SOPs or a live training session, and one onboarding call.
Next step
Start with the constraint, not the tool.
Tell us what is making growth harder to manage, and we’ll help you identify where to begin.
Request a Consultation